IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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Life at Risk – an Empirical Investigation of the Design of Workplaces in Control Rooms

Margit Pohl *
Elisabeth Weissenböck *
Peter Judmaier *
Andrea Viertelmayr *
Gernot Rottermanner *
* 1Vienna University of Technology. Argeninierstrasse 8, A-1040 Vienna, Austria 2St. Pölten University of Applied Sciences. Mathias Corvinus-Strasse 15, A-3100 St. Pölten, Austria (Portugal)
* 1Vienna University of Technology. Argeninierstrasse 8, A-1040 Vienna, Austria 2St. Pölten University of Applied Sciences. Mathias Corvinus-Strasse 15, A-3100 St. Pölten, Austria (Portugal)
* 1Vienna University of Technology. Argeninierstrasse 8, A-1040 Vienna, Austria 2St. Pölten University of Applied Sciences. Mathias Corvinus-Strasse 15, A-3100 St. Pölten, Austria (Portugal)
* 1Vienna University of Technology. Argeninierstrasse 8, A-1040 Vienna, Austria 2St. Pölten University of Applied Sciences. Mathias Corvinus-Strasse 15, A-3100 St. Pölten, Austria (Portugal)
* 1Vienna University of Technology. Argeninierstrasse 8, A-1040 Vienna, Austria 2St. Pölten University of Applied Sciences. Mathias Corvinus-Strasse 15, A-3100 St. Pölten, Austria (Portugal)

Abstract

Control rooms for supervising traffic or emergency situations are increasingly introduced in companies and other governmental organisations. Employees of safety-critical workplaces have to deal with a large amount of problems every day: Quick decision -making, coping with an overload of infor mation and stress are the most important. Designing appropriate workplaces for emplo yees in such organisations is essential. The following paper describes the results of an investigation in two companies with control rooms. Results indicate that the systems deployed in such control rooms support the operators efficiently. Stress is a more important influencing factor. We could not find any significant gender effects concerning the design of workplaces in control rooms.

Keywords

Interface Design Gender Evaluation Large Screens Decision Making
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Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
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Pohl, et al. (2018). Life at Risk – an Empirical Investigation of the Design of Workplaces in Control Rooms. IADIS International Journal on Computer Science and Information Systems, 13(1). https://doi.org/10.33965/ijcsis_2018_v13i1_06
Pohl, et al. "Life at Risk – an Empirical Investigation of the Design of Workplaces in Control Rooms." IADIS International Journal on Computer Science and Information Systems, vol. 13, no. 1, 2018. https://doi.org/10.33965/ijcsis_2018_v13i1_06
Pohl, et al. "Life at Risk – an Empirical Investigation of the Design of Workplaces in Control Rooms." IADIS International Journal on Computer Science and Information Systems 13, no. 1 (2018). https://doi.org/10.33965/ijcsis_2018_v13i1_06