IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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Business and Information Systems Misalignment: Diagnosis, Therapy and Prophylaxis Techniques Based on Syndromes

Gonçalo Carvalho. KPMG Advisory *
Avenida Praia da Vitória 71A - 8º *
1069- Lisboa *
Portugal. Researcher *
* gcarvalho@kpmg.com Pedro Sousa. Organizational Engineering Center, INESC, Rua Alves Redol 9, 1000–029 Lisboa, Portugal. pedro.sousa@link.pt (Portugal)
* gcarvalho@kpmg.com Pedro Sousa. Organizational Engineering Center, INESC, Rua Alves Redol 9, 1000–029 Lisboa, Portugal. pedro.sousa@link.pt (Portugal)
* gcarvalho@kpmg.com Pedro Sousa. Organizational Engineering Center, INESC, Rua Alves Redol 9, 1000–029 Lisboa, Portugal. pedro.sousa@link.pt (Portugal)
* gcarvalho@kpmg.com Pedro Sousa. Organizational Engineering Center, INESC, Rua Alves Redol 9, 1000–029 Lisboa, Portugal. pedro.sousa@link.pt (Portugal)

Abstract

Alignment is an intentional state organizations aim at. Misalignments are the factors that organizations as a whole and its organizational actor as enablers face in their routine business operations. This paper proposes a misalignment approach based on medical sciences, arguing that by observing organizations as systems and using an approach similar to that adopted by the medical sciences in the study of the human body system, the misalignment classification and ma nagement capabilities mi ght be improved. We believe that the medical science concepts provide an interesting foundation to set the misalignment semantics and terminology, thus establishing the grounds of a misalignment cl assification schema and providing techniques to detect, correct and prevent the misalignments. Ther efore, using a metaphor between disease and misalignment, a set of concepts defined by medical science, such as symptom, sign, syndrome, etiology, diagnosis, therapy and prophyl axis, are adapted to address the problem of misalignment between business and information systems. Based on both academic research and years of professional consultancy, the authors propose an initial and possible instantiation to those concepts, establishing a misalignment classification scheme that links enterprise architecture views, misalignment symptoms and causes, and defining techniques to detect, correct and prevent misalignments.

Keywords

Computer Science Information Systems Software Engineering Artificial Intelligence IADIS Data Analytics
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Declarations & Ethics

Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Advisory, et al. (2009). Business and Information Systems Misalignment: Diagnosis, Therapy and Prophylaxis Techniques Based on Syndromes. IADIS International Journal on Computer Science and Information Systems, 4(2). https://doi.org/10.33965/ijcsis_2009_v4i2_11
Advisory, et al. "Business and Information Systems Misalignment: Diagnosis, Therapy and Prophylaxis Techniques Based on Syndromes." IADIS International Journal on Computer Science and Information Systems, vol. 4, no. 2, 2009. https://doi.org/10.33965/ijcsis_2009_v4i2_11
Advisory, et al. "Business and Information Systems Misalignment: Diagnosis, Therapy and Prophylaxis Techniques Based on Syndromes." IADIS International Journal on Computer Science and Information Systems 4, no. 2 (2009). https://doi.org/10.33965/ijcsis_2009_v4i2_11