IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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The Web of Automation Anxiety: Mapping Digital Fear From Mainframes to Artificial Intelligence

Wendy L. Currie *
Jonathan Seddon *
Leslie P. Willcocks *
* 1Audencia Business School, 8 Route de la Jonelière BP 31222–44312, Nantes Cedex 3, France 2London School of Economics and Political Science, Houghton Street, London WC2A, UK (Portugal)
* 1Audencia Business School, 8 Route de la Jonelière BP 31222–44312, Nantes Cedex 3, France 2London School of Economics and Political Science, Houghton Street, London WC2A, UK (Portugal)
* 1Audencia Business School, 8 Route de la Jonelière BP 31222–44312, Nantes Cedex 3, France 2London School of Economics and Political Science, Houghton Street, London WC2A, UK (Portugal)

Abstract

Automation anxiety, the pervasive concern about the adverse consequences of technological change, is conceptually fragmented within the Information Systems (IS) literature. Existing research addresses related issues in isolation, thus limiting understanding of how these concerns interact and persist over time. This paper develops an integrated and historically grounded conceptualization of automation anxiety for the IS field. Drawing on an inductive synthesis of IS and social‑science research, the paper defines automation anxiety. It identifies five interrelated dimensions: Job Replacement, Deskilling Effect, Supply Chain Risk, Data Vulnerability, and Solow’s Paradox. These dimensions are organised into a web of automation anxiety, highlighting how technological risk is shaped not only by calculable hazard but also by socially amplified outrage. To explain the persistence and evolution of automation an xiety, the framework is situated within a longitudinal analysis of five eras of computing, adapted from Moschella’s waves‑of‑power model. The analysis shows how anxieties associated with scale, speed, connectivity, human limits, and combinatorial innovation accumulate, recombine and amplify as technologies persist, layer, and diffuse. By integrating conceptual, interactional, and longitudinal perspectives, this paper positions automation anxiety as a cumulative socio‑technical phenomenon rather than a trans ient or technology‑specific reaction. The framework offers IS researchers a structured lens for analyzing technological fear across eras . It provides managers and policymakers with insights into how design, governance, and communication choices can mitigate anxiety in increasingly automated environments.

Keywords

Automation Anxiety Digital Technologies Artificial Intelligence Socio-Technical Systems Information Systems Conceptual Framework
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Declarations & Ethics

Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Currie, et al. (2026). The Web of Automation Anxiety: Mapping Digital Fear From Mainframes to Artificial Intelligence. IADIS International Journal on Computer Science and Information Systems, 21(1). https://doi.org/10.33965/ijcsis_2026_v21i1_08
Currie, et al. "The Web of Automation Anxiety: Mapping Digital Fear From Mainframes to Artificial Intelligence." IADIS International Journal on Computer Science and Information Systems, vol. 21, no. 1, 2026. https://doi.org/10.33965/ijcsis_2026_v21i1_08
Currie, et al. "The Web of Automation Anxiety: Mapping Digital Fear From Mainframes to Artificial Intelligence." IADIS International Journal on Computer Science and Information Systems 21, no. 1 (2026). https://doi.org/10.33965/ijcsis_2026_v21i1_08