IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation

Kimberly Bluhm *
Steven Watson *
Jurjen Jansen *
Iris Van Sintemaartensdijk *
* 1Cybersafety Research Group, NHL Stenden University of Applied Sciences. P.O. Box 1080, 8900 CB Leeuwarden, The Netherlands 2Section of Psychology of Conflict, Risk and Safety, University of Twente. P.O. Box 217, 7500 AE Enschede, The Netherlands 3Dutch Police Academy, P.O. Box 834, 7301 BB Apeldoorn, The Netherlands (Portugal)
* 1Cybersafety Research Group, NHL Stenden University of Applied Sciences. P.O. Box 1080, 8900 CB Leeuwarden, The Netherlands 2Section of Psychology of Conflict, Risk and Safety, University of Twente. P.O. Box 217, 7500 AE Enschede, The Netherlands 3Dutch Police Academy, P.O. Box 834, 7301 BB Apeldoorn, The Netherlands (Portugal)
* 1Cybersafety Research Group, NHL Stenden University of Applied Sciences. P.O. Box 1080, 8900 CB Leeuwarden, The Netherlands 2Section of Psychology of Conflict, Risk and Safety, University of Twente. P.O. Box 217, 7500 AE Enschede, The Netherlands 3Dutch Police Academy, P.O. Box 834, 7301 BB Apeldoorn, The Netherlands (Portugal)
* 1Cybersafety Research Group, NHL Stenden University of Applied Sciences. P.O. Box 1080, 8900 CB Leeuwarden, The Netherlands 2Section of Psychology of Conflict, Risk and Safety, University of Twente. P.O. Box 217, 7500 AE Enschede, The Netherlands 3Dutch Police Academy, P.O. Box 834, 7301 BB Apeldoorn, The Netherlands (Portugal)

Abstract

In an era characterised by increasing cyber threats, there is a pressing need to gain a deeper understanding of how to enhance digital resilience at the individual level. In this study, we compared the role of actual knowledge with individuals’ perceived knowledge , and the influence on the intentions to engage in self-protective behaviour. Participants (N = 222) completed an online questionnaire , which included an actual knowledge test focusing on protection measures and items measuring constructs of Protection Motivation Theory. Our regression analyses showed that actual knowledge is a predictor to engage in self-protective behaviour, with a stronger influence than perceived knowledge. Both actual and perceived knowledge are vital for self-protective behaviour, however, they activate different types of efficacy. Actual knowledge is a stronger predictor of response efficacy, whereas perceived knowledge better predicts self-efficacy. We explored implications for intervention and future research in the discussion, by highlighting the need for prioritising knowledge dissemination , increasing user confidence, and the effectiveness of interventions. This paper is a substantial adaptation of a previous conference paper (Bluhm et al., 2025).

Keywords

Cybercrime Actual Knowledge Perceived Knowledge Protection Motivation Theory Self-Protective Behaviour
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Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Bluhm, et al. (2025). Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation. IADIS International Journal on Computer Science and Information Systems, 20(1). https://doi.org/10.33965/ijcsis_2025_v20i1_03
Bluhm, et al. "Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation." IADIS International Journal on Computer Science and Information Systems, vol. 20, no. 1, 2025. https://doi.org/10.33965/ijcsis_2025_v20i1_03
Bluhm, et al. "Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation." IADIS International Journal on Computer Science and Information Systems 20, no. 1 (2025). https://doi.org/10.33965/ijcsis_2025_v20i1_03