Open Access
Peer-Reviewed
Original Research
Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation
Abstract
In an era characterised by increasing cyber threats, there is a pressing need to gain a deeper understanding of how to enhance digital resilience at the individual level. In this study, we compared the role of actual knowledge with individuals’ perceived knowledge , and the influence on the intentions to engage in self-protective behaviour. Participants (N = 222) completed an online questionnaire , which included an actual knowledge test focusing on protection measures and items measuring constructs of Protection Motivation Theory. Our regression analyses showed that actual knowledge is a predictor to engage in self-protective behaviour, with a stronger influence than perceived knowledge. Both actual and perceived knowledge are vital for self-protective behaviour, however, they activate different types of efficacy. Actual knowledge is a stronger predictor of response efficacy, whereas perceived knowledge better predicts self-efficacy. We explored implications for intervention and future research in the discussion, by highlighting the need for prioritising knowledge dissemination , increasing user confidence, and the effectiveness of interventions. This paper is a substantial adaptation of a previous conference paper (Bluhm et al., 2025).
Keywords
Cybercrime
Actual Knowledge
Perceived Knowledge
Protection Motivation Theory
Self-Protective Behaviour
Declarations & Ethics
Funding:
This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest:
The authors declare no competing financial or institutional interests.
Peer Review:
Double-blind peer reviewed by international subject specialists.
License:
Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Bluhm, et al. (2025). Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation. IADIS International Journal on Computer Science and Information Systems, 20(1). https://doi.org/10.33965/ijcsis_2025_v20i1_03
Bluhm, et al. "Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation." IADIS International Journal on Computer Science and Information Systems, vol. 20, no. 1, 2025. https://doi.org/10.33965/ijcsis_2025_v20i1_03
Bluhm, et al. "Knowing Better, Doing Better: the Role of Actual and Perceived Knowledge of Self-protective Behaviour on Protection Motivation." IADIS International Journal on Computer Science and Information Systems 20, no. 1 (2025). https://doi.org/10.33965/ijcsis_2025_v20i1_03