IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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Enterprise Architecture Artifacts Facilitating the Strategy Planning Process for Digital Transformations: a Systematic Literature Review and Multiple Case Study

Frank Grave *
Rogier van de Wetering *
Rob J. Kusters *
* Department of Information Science, Open University, The Netherlands (Portugal)
* Department of Information Science, Open University, The Netherlands (Portugal)
* Department of Information Science, Open University, The Netherlands (Portugal)

Abstract

The exploitation of new value propositions enabled by disruptive digital technologies —also known as digital transformations—influences the configuration of people, processes, and technology in a firm and must be considered in the enterprise’s strategy. Strategy planning, i.e., the process that determines strategy, is facilitated by enterprise architecture (EA). Hence, strategic plans are reflected in EA documents called artifacts. Our research i dentified fifteen EA artifacts that facilitate digital transformations’ strategy planning process through a systematic literature review. Furthermore, a multiple case study in the financial services sector was carried out to verify our theoretical findings. The case organizations show a fragmented implementation of EA artifacts, with each organization having established its own, almost unique, way of using them. Only four of th e theoretically conceptualized artifacts were found in all organizat ions. Moreover, two EA artifacts used in all case organizations were not included in our theoretical conceptualization. In combination with the empirical research, the systematic literature review leads to an improved understanding of EA artifacts and their use in the strategy planning process for digital transformations.

Keywords

Enterprise Architecture Digital Transformation Strateg y Planning Multiple Case Study Financial Services
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Declarations & Ethics

Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
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Grave, et al. (2021). Enterprise Architecture Artifacts Facilitating the Strategy Planning Process for Digital Transformations: a Systematic Literature Review and Multiple Case Study. IADIS International Journal on Computer Science and Information Systems, 16(1). https://doi.org/10.33965/ijcsis_2021_v16i1_05
Grave, et al. "Enterprise Architecture Artifacts Facilitating the Strategy Planning Process for Digital Transformations: a Systematic Literature Review and Multiple Case Study." IADIS International Journal on Computer Science and Information Systems, vol. 16, no. 1, 2021. https://doi.org/10.33965/ijcsis_2021_v16i1_05
Grave, et al. "Enterprise Architecture Artifacts Facilitating the Strategy Planning Process for Digital Transformations: a Systematic Literature Review and Multiple Case Study." IADIS International Journal on Computer Science and Information Systems 16, no. 1 (2021). https://doi.org/10.33965/ijcsis_2021_v16i1_05