IADIS International Journal on Computer Science and Information Systems

Published by IADIS (International Association for Development of the Information Society) • ISSN (Online): 1646-3692 • ISSN (Print): 1646-3692
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Mission Statement Accomplished: Promises and Challenges in Using E-participation for Mission Statement Development

Jonas Fegert *
Carolin Stein *
Christian Peukert *
Christof Weinhardt *
* Karlsruhe Institute of Technology, Institute of Information Systems and Marketing, Kaiserstr. 89–93, 76133 Karlsruhe, Germany (Portugal)
* Karlsruhe Institute of Technology, Institute of Information Systems and Marketing, Kaiserstr. 89–93, 76133 Karlsruhe, Germany (Portugal)
* Karlsruhe Institute of Technology, Institute of Information Systems and Marketing, Kaiserstr. 89–93, 76133 Karlsruhe, Germany (Portugal)
* Karlsruhe Institute of Technology, Institute of Information Systems and Marketing, Kaiserstr. 89–93, 76133 Karlsruhe, Germany (Portugal)

Abstract

Mission statements are written declarations that summarize and communicate an organization’s core values and strategies and present managerial tools that ca n be used to motivate employees by creating a common self-understanding of an organization. With politics aiming to become ever more inclusive and participative ranging from the local to the global level, n ew technologies and findings about possibilities of self-determined, collaborative work from the field of e-participation emerge, which can be transferred onto organizational partic ipation. We therefore present a procedure for incorporating e-participation approaches in mission statement creation processes to make place for more collaborative and open processes. This paper presents an eight-step nominal group process for the participative online creation of a mission statement. The process was tested and evaluated within three consecutive studies that surrounded different stages of a mission statement development, which relied on an existing e-participation platform. Our core findings show that (1) the participants of this initiative considered the use of e-participation to be helpful for mission statement creation and generally support the proposed process structure , (2) the platform’s suitability for developing mission statement s was reviewed critically, making suggestions for important criteria of digital mission statement creation tools that should be met, and (3) participants could identify themselves with the final mission statement more strongly because of their own participation in the development process. While observing overall support for the suggested mission statement creation procedure, we build on the results of our studies to make suggestions for the design of e-participation platforms that will make them even more suitable for mission statement development.

Keywords

Mission Statement Development E-Participation Digital Government Participatory Design
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Declarations & Ethics

Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Fegert, et al. (2021). Mission Statement Accomplished: Promises and Challenges in Using E-participation for Mission Statement Development. IADIS International Journal on Computer Science and Information Systems, 16(1). https://doi.org/10.33965/ijcsis_2021_v16i1_04
Fegert, et al. "Mission Statement Accomplished: Promises and Challenges in Using E-participation for Mission Statement Development." IADIS International Journal on Computer Science and Information Systems, vol. 16, no. 1, 2021. https://doi.org/10.33965/ijcsis_2021_v16i1_04
Fegert, et al. "Mission Statement Accomplished: Promises and Challenges in Using E-participation for Mission Statement Development." IADIS International Journal on Computer Science and Information Systems 16, no. 1 (2021). https://doi.org/10.33965/ijcsis_2021_v16i1_04