Open Access
Peer-Reviewed
Foundational Models & Architectures
Using the Unified Theory of Acceptance and Use of Technology (utaut) Model to Determine Factors Affecting Mobile Learning Adoption in the Workplace: a Study of the Science Museum Group
Abstract
It has been observed that mobile learning (mLearning) in institutions like Museums in the United Kingdom (UK) has been underutilized. mLearning usage could potentially increase productivity by delivering just-in-time technical knowledge to the science museum group ( SMG) staff. This study uses the unified theory of acceptance and use of technology (UTAUT) model to determine factors affecting mLearning adoption at the SMG. Two research questions were formulated based on an adaptation of the UTAUT model. 1) What are the determinants of behavior intentions to use mLearning at the SMG? 2) Does gender or age have a moderating effect on the factors that determine behavior intentions to use mLearning at the SMG? 118 respondents were surveyed from the SMG. Data obtained were analyzed using Structured Equation Modelling on IBM SP SS 20 and Amos version 2 5. Results indicate that the UTAUT constructs, performance expectancy, effort expectancy, social influence and facilitating conditions are all significant determinants of behavioral intention to use mLearning. A newly proposed construct, self-directed learning was not a significant determinant of behaviour intentions. Further examination found age and gender moderate the relationship between the UTAUT constructs. These findings pr esent several useful implications for mLearning research and practice for ICT service desk at the SMG. The research contributes to mLearning technology adoption and strategy.
Keywords
Computer Science
Information Systems
Software Engineering
Artificial Intelligence
IADIS
Data Analytics
Declarations & Ethics
Funding:
This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest:
The authors declare no competing financial or institutional interests.
Peer Review:
Double-blind peer reviewed by international subject specialists.
License:
Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Welch, et al. (2020). Using the Unified Theory of Acceptance and Use of Technology (utaut) Model to Determine Factors Affecting Mobile Learning Adoption in the Workplace: a Study of the Science Museum Group. IADIS International Journal on Computer Science and Information Systems, 15(1). https://doi.org/10.33965/ijcsis_2020_v15i1_08
Welch, et al. "Using the Unified Theory of Acceptance and Use of Technology (utaut) Model to Determine Factors Affecting Mobile Learning Adoption in the Workplace: a Study of the Science Museum Group." IADIS International Journal on Computer Science and Information Systems, vol. 15, no. 1, 2020. https://doi.org/10.33965/ijcsis_2020_v15i1_08
Welch, et al. "Using the Unified Theory of Acceptance and Use of Technology (utaut) Model to Determine Factors Affecting Mobile Learning Adoption in the Workplace: a Study of the Science Museum Group." IADIS International Journal on Computer Science and Information Systems 15, no. 1 (2020). https://doi.org/10.33965/ijcsis_2020_v15i1_08