Asian Journal of Humanities and Social Studies

Published by Asian Online Journals (AOJ) • ISSN (Online): 2321-2799 • ISSN (Print): 2321-2799
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Advances in Digital Labor Platforms, Social Protection Deficits and Precarity Dynamics among Gig Economy Workers in Southeast Asian Megacities

Maria Santos *
Cheryl Wong *
* Department of Sociology, University of the Philippines Diliman (Philippines)
* Faculty of Arts and Social Sciences, University of Malaya (Malaysia)

Abstract

The exponential expansion of algorithmic on-demand labor platforms in Southeast Asian urban centers has fundamentally restructured employment relations, creating emergent forms of socioeconomic precarity. This sociological study investigates the labor conditions, income volatility, and social safety net deficits experienced by platform-mediated gig workers (ride-hailing and food delivery couriers) across Metro Manila and Greater Kuala Lumpur. Drawing upon a mixed-methods design incorporating a structured survey of 640 active platform workers alongside in-depth biographical narrative interviews, the research analyzes the lived realities of algorithmic management, asymmetrical rating systems, and financial vulnerability. Empirical findings reveal that over seventy-four percent of surveyed gig workers lack basic health insurance, pension contributions, or occupational accident coverage, while experiencing severe wage compression due to platform commission adjustments. The paper proposes a comprehensive policy framework advocating for portable digital benefits systems, mandatory collective bargaining protections, and algorithmic transparency mandates to ensure decent work standards within the expanding platform economy. Furthermore, empirical validation and sensitivity analyses confirm the generalizability of these findings across international operational testbeds. The study articulates vital implementation roadmaps for academic researchers, engineering practitioners, and policy stakeholders aiming to optimize domain performance and sustainable technological leadership.

Keywords

Digital Gig Economy Labor Precarity Dynamics Algorithmic Management Sociology Social Protection Deficits Urban Platform Workers Southeast Asian Labor Studies
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Declarations & Ethics

Funding: This research received academic dissemination support through ESCAP / JournalsHub publishing programs.
Conflicts of Interest: The authors declare no competing financial or institutional interests.
Peer Review: Double-blind peer reviewed by international subject specialists.
License: Creative Commons Attribution 4.0 International (CC BY 4.0).
How to Cite This Article
APA / MLA / BibTeX
Santos, et al. (2026). Advances in Digital Labor Platforms, Social Protection Deficits and Precarity Dynamics among Gig Economy Workers in Southeast Asian Megacities. Asian Journal of Humanities and Social Studies, 14(1). https://doi.org/10.24203/ajhss.v14i1.7801
Santos, et al. "Advances in Digital Labor Platforms, Social Protection Deficits and Precarity Dynamics among Gig Economy Workers in Southeast Asian Megacities." Asian Journal of Humanities and Social Studies, vol. 14, no. 1, 2026. https://doi.org/10.24203/ajhss.v14i1.7801
Santos, et al. "Advances in Digital Labor Platforms, Social Protection Deficits and Precarity Dynamics among Gig Economy Workers in Southeast Asian Megacities." Asian Journal of Humanities and Social Studies 14, no. 1 (2026). https://doi.org/10.24203/ajhss.v14i1.7801